Support
Need help, found a bug, or have a question about Shayeb Studio or our games? We're happy to help.
Email us: [email protected]
We usually reply within 2 business days.
To help us help you faster
If your question is about one of our games, please include:
- The name of the game and its version, which you can usually find in its settings
- Your device, such as iPhone 15 or Pixel 8, and its operating system version
- What happened, and what you expected to happen
- A screenshot or screen recording, if you can
Purchases and refunds
Purchases in our games are processed by the app store you bought from. For refunds, please contact the store directly:
- Apple App Store: reportaproblem.apple.com
- Google Play: Google Play refund help
If something you bought didn't arrive in the game, email us with your order number and we'll sort it out.
Privacy and data requests
To ask what information we have about you, or to have it deleted, email [email protected] with the subject "Privacy request". You can read more in our Privacy Policy.
Press and partnerships
For press, business or partnership enquiries, email [email protected] and tell us a little about yourself.